Information We Collect
We may collect personal information that you voluntarily provide, including your name, email address, phone number, and mailing address when you create an account, place an order, subscribe to communications, or contact customer support.
By interacting with our website or services, you consent to the collection and use of your information as described in this Privacy Policy.
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Automatically Collected Information
When you visit our website, we may automatically collect certain non-identifying information such as IP address, browser type, operating system, device information, referring URLs, and usage data. This information is used to maintain website security, functionality, and performance.
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Age Restriction
Our website and services are intended for individuals 19 years of age or older. We do not knowingly collect personal information from anyone under the age of 19. If we become aware that information has been collected from an individual under 19, it will be deleted promptly.
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How We Use Your Information
We may use collected information to:
• Process and fulfill orders
• Communicate regarding orders, account activity, or customer support inquiries
• Improve website functionality and user experience
• Comply with legal and regulatory requirements
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Payment Processing
pepTE LAB uses trusted third-party payment processors to securely handle transactions.
We accept credit and debit card payments and cryptocurrency, where available. pepTE LAB does not store credit card numbers, wallet credentials, or other sensitive financial information on its servers.
Payment information is processed directly by our payment providers in accordance with their respective privacy policies.
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Sharing Your Information
We do not sell or rent personal information.
Information may be shared only in the following circumstances:
• With trusted service providers who assist in operating our website or processing orders, subject to confidentiality obligations
• To comply with applicable laws, regulations, legal processes, or government requests
• In connection with a business transaction such as a merger, acquisition, or asset transfer
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Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Account and transaction data may be retained for up to five (5) years following account closure for fraud prevention, dispute resolution, and legal compliance.
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Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Transmission of personal data to or from our website is done at the user’s own risk.
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Your Privacy Rights
You may access, update, or request deletion of your account information by contacting us or through account settings where available.
Certain information may be retained to comply with legal obligations, prevent fraud, or resolve disputes.
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Cookies
Our website uses cookies and similar technologies to enhance functionality and user experience. You may adjust browser settings to disable cookies; however, doing so may affect site performance.
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Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.
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Contact Us
If you have questions about this Privacy Policy or require assistance, please contact
